MyTechHelp.com
Queja 159028 Detalles

  • Fecha cuando ocurrió 09/18/2014
  • Daños Reportados: $9.99
  • Ubicacion Via telephone-unknown
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I googled a search for AT&T U-verse which provided me with 877-713-5414 (listed on google as AT&T) to order u-verse internet service. "WINTON" who was the phone agent told me AT&T had no tech support and that when my equipment arrived I had to call My Tech Help at 877-686-9789 to help me install my internet equipment. I was told to provide my credit card information and that I would be charged every month a charge of $9.99 to have tech support help me should anything go wrong. In conclusion,"WINTON" told me that he would wave all installation/service fees, and provide me with two $50 gift cards. In the end, when I recieved a work order via email, I immidiately noticed $100.00 fee for U-verse-gateway modem. This was another issue/item/cost "WINTON" forgot to mention during our telephone convesation. These companies/agents are definitely mid-representing themselves to sell a product that has no affiliation with AT&T. I believe "saveology" and "my tech help" should not be used as a 3rd party company in providing AT&T products. By misrepresenting themselves and misleading customers, these two companies are making their business successful, while destroying the brand name of AT&T.

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Comentarios

  • jschmoe2012
  • jschmoe2012 SBID #80bfae2092
  • Publicado 11/30/2014
  • The problem is that you called an authorized retailer for ATT, not their corporate number. I used to work for the company that sells this for them, it's called Clearlink and is located in Salt Lake City, UT. They own the website www.attsavings.com which advertizes for ATT but routes to them for sales.

    There are sales quotas that have to be met so they force you to "attach" it to every sale.

    It's unethical and deceitful and I no longer affiliate myself with that company because of their shady sales practices.

    Don't be upset with My Tech Help or ATT. It's ATT's choice to keep Clearlink on as a major sales partner and I feel that they have a responsibility to their customer's to make sure that all sales calls are legitimate, but it's definitely Clearlink's fault for signing people up for the My Tech Help service without their general interest or sometimes without their permission.
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EstadÌsticas de la Empresa

  • Queja Contra MyTechHelp.com
  • Quejas Presentadas: 345
  • Daños Reportados: $64,015.01
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.