Queja 251866 Detalles
- Fecha cuando ocurrió 05/30/2013
- Daños Reportados: $489.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
I was using my HP Pavillion laptop that I purchased on May 15, 2013. I was sitting at a table and finished what I was doing. I signed out and walked away. About two hours later I went back to sign in again and when I did the screen started bleeding from the upper left corner down. It then changed to many colors and I couldn't read anything. I contacted WalMart where it was purchased and they said thier policy was 15 days. Well I contacted them on May 31, 2013, which was the 16th day. They said it was now under the manufacturer warranty. I contacted HP and sent it to them for repair. On June 19, they contacted me and told me they would not cover thier faulty piece of junk. I would have to pay for repairs at $233.00! I can not believe they are not standing behind thier product at all. Angela, from HP's management dept. said they never cover that, even after just 15 days. At this point I would love to tell them to keep thier junk, but since I paid almost $500.00 I guess I am at their mercy. This is the last piece of HP product I will ever buy! EVER!!! Could you please help me in any way possible? Thank you!
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Resumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra Hewlett Packard
- Quejas Presentadas: 27
- Daños Reportados: $10,863.43
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