Olotels.com
Queja 284920 Detalles
- Fecha cuando ocurrió 11/04/2013
- Daños Reportados: $71.00
- Ubicacion Hong Kong
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I reserved a hotel in orlando using this website. They charged my credit card and the payment was processed. I read bad reviews from so many people on the internet and therefore decided to call my hotel and confirm the reservation only to find that they had no clue of my reservation what so ever. They informed me that Olotel.com is a fraud site and the rate they provided me is impossible to get for this particular hotel. When I contacted Olotel, their standard response was that I will only be able to confirm my reservation with the hotel 2-3 days in advance of my journey. I knew where it was going to end and cancelled the reservation well in advance. Also, I filed a complaint against them with Federal trade commission.
PLEASE REFRAIN FROM USING THIS WEBSITE FOR YOUR TRAVEL OR ELSE YOU WILL LOOSE YOUR HARD EARNED MONEY.
Also, don't believe in them when they say they are resolving your issue. They are not, they are just sitting back and enjoying your agony.
- paks SBID #1c542c1ccc
- Publicado 11/05/2013
Comentarios
- Olotels SBID #3c28ccec0c
- Publicado 11/11/2013
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Dear paks,
We appreciate your comments and the opportunity offered to improve our services.
We would like to investigate this situation further. Please be so kind as to advise us with a reference number or more details considering your booking, in order to locate your booking in our system.
Please do not hesitate to contact us at [email protected] or at +44 208 099 5115 and we will gladly answer any and all questions you may have.
Best regards,
Olotels Team -
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- Olotels SBID #3c28ccec0c
- Publicado 11/15/2013
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Dear parks,
Please be informed that we tried to identify your reservation/account, but we were unsuccessful.
Please provide us with your booking number.
For any other information, please do not hesitate to contact us.
Best regards,
Olotels.com team
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