BrandsFever.com
Queja 295862 Detalles
- Fecha cuando ocurrió 12/26/2013
- Daños Reportados: $9,000,000.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I woke up early morning and wait at computer as I did on last campaign on 20 dec. thousands of refresh the screen and there is no way to add the ipad to cart. Until 11am plus it claimed all 1000 units have been sold out as I seen only few are manage to make payment. It is 1000 unit SOLD as per first come fist serve? Brandsfever, please take picture with 1000 lucky person and post it on Facebook for clarification. i bet you u able to do it. Lets see.
- Anonymous SBID #4d7d2faf0b
- Publicado 12/26/2013
Comentarios
- Jenny SBID #a38ffafaa8
- Publicado 04/21/2014
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Dear customer,
Greetings from Brandsfever.
Firstly, we would like to apologise for the bad experience you had with the iPad mini campaign held in December 2013.
Secondly, the campaign had ended with highs and lows partly due to technical glitch, which resulted in customers were not able to complete the purchase and disappointed.
And as much as we would love to have all the customers to purchase the iPad mini, we were unable to due to the limited quantity and unexpected overwhelming response.
However, we took this as a learning curve and we would like to thank you for the support, and we will definitely improve on the future campaigns.
Below is the link which you may view pictures of the customers who had managed to secure and collected their purchased.
https://www.facebook.com/photo.php?fbid=769328586427765&set=pb.126866027340694.-2207520000.1398068958.&type=3&theater
Thank you for the kind understanding and have a pleasant day.
Best regards
Brandsfever Team -
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