BrandsFever.com
Queja 315257 Detalles
- Fecha cuando ocurrió 04/06/2014
- Daños Reportados: $6,500.00
- Ubicacion Singapore
- !
The complaint is against an online dating profile
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The company or person contact no longer exists
International boundaries
I have made purchase at brands fever of rupees 6500,it's almost 3 months they have not delivered product,every time I mail them they say have logistic problem
- Rajesh SBID #83a97a8253
- Publicado 04/06/2014
Comentarios
- Jenny SBID #0e87864c2f
- Publicado 04/21/2014
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Dear Rajesh,
Greetings from Brandsfever.
We have acknowledged your frustration and we sincerely apologised for the 8 working days delivery error.
Please note we have forward your feedback to the management team.
we aim but no guarantee to delivery within 1 to 3 weeks after the campaign date.
Customer may encounter a delay in receiving their order due to unforeseen factors such as: overseas logistic issues, delay from our supplier or strike at the port, just to name a few examples.
Once we have received customers’ orders, we will immediate dispatch them out of the warehouse after the orders have been vetted by our QC team.
We appreciate your kind understanding and we will definitely improve on delivery and other areas.
Have a pleasant week ahead.
Best regards -
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