OptionRally
Queja 333751 Detalles

  • Fecha cuando ocurrió 11/26/2014
  • Daños Reportados: $6,345.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have an account as a trader with optionrally. I put USD6000 in my account and opened long term trades. At the same time my account manager in this company -named Bryant smith- put same amount in my account and never told me it is a bonus. I never received any email is this regard and never accepted any bonus, neither in written nor verbally. Anyway I had some trades in optionrally platform that I lost and some that I won. All came together to the point that my account balance became USD12345.22 and my account showing USD6345.22 as available fund for withdrawal.
It is a long time that I applied for withdrawal, but my account manager every time cancels it. At the beginning he told me that I must trade 30 times of my deposit to can withdraw it and referred me to their terms and conditions, but absolutely there is not such a thing and when I explained him that your reason for canceling my withdrawal is incorrect, he did not have any thing to say.
I sent several emails to complaint and withdrawal departments in this company, but nobody responded me. I explained them that as per item 8 under clause 7a. Bonus of their Terms of service, my request is absolutely correct and legal and they cannot decline it. optionrally can withdraw its bonus of $6000 form my account,if I withdraw mine and then my balance will be zero and I am happy with that, but nobody neither responded to my emails nor called me.

Regards
Keivan Mohammadi

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra OptionRally
  • Quejas Presentadas: 52
  • Daños Reportados: $221,347.00
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