Brown Bridal
Queja 343094 Detalles

  • Fecha cuando ocurrió 08/17/2015
  • Daños Reportados: $385.00
  • Ubicacion Suzhou, Jiangsu province, China
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased a wedding dress from Brown Bridal, it was to be a replica of a particular Monique Lhuillier designer dress.
What I received was something completely different, the dress itself looked absolutely nothing like the picture. It was poorly made & nothing likes it's description. I was absolutely devastated, so I contacted the company & asked for a refund. They have told me that the problems I had with the dress were something very small & could be fixed by a dress maker. I showed photos to a dress maker & she said the dress would have to be completely remade. The company refused to give me a refund then I sent them a copy of their own refund policy which then they gave me the wrong RMA number to return the dress. After I complained again they gave me another number. They have been rude & ignorant to my requests, I still haven't received any further information & I don't know if I post it back (postage will cost a lot) if I will actually get a refund as they keep refusing. They were also being smart & making comments such as "I would like to see you get an actual Monique Lhuillier dress with $300."
It is my wedding dress & I am supposed to be excited & I am in reality just scared, stressed & broke now.
I wish I had known they were a scam company & I hope no body else ever makes this mistake again, it needs to be shut down.

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Resumen del Perfil de la Empresa

  • Brown Bridal logo

EstadÌsticas de la Empresa

  • Queja Contra Brown Bridal
  • Quejas Presentadas: 1
  • Daños Reportados: $385.00
Visite el Perfil de la Empresa Completo

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