Frank Alistair Collins
Queja 346626 Detalles

  • Fecha cuando ocurrió 02/01/2016
  • Daños Reportados: $400.00
  • Ubicacion United Arab Emirates
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I bought something on ebay from Frank Alistair Collins and he claims that "If the seller doesn't provide a valid tracking number within the agreed processing time, the system will automatically release payment to the buyer and also deduct US $20 from the seller's account to compensate the buyer when the processing time has expired.", also "After your payment is confirmed, if the seller doesn't complete dispatch of your order within the processing time and this leads to your order being cancelled, you'll be compensated with US $20-30 on top of your refund.". The problem is that 80% of sellers do not comply to agreed processing time and to be ok with Dispatch Pledge, they send an INVALID Tracking Number. When you open a Dispute, sellers do send a VALID Tracking Number, but the catch is that the second Tracking Number clearly shows, that item was sent way outside of agreed processing time, which is a clear case of violation of Dispatch Pledge Guarantee (a VALID Tracking Number is NOT provided in agreed processing time). When you'll wright to ebay Customer Support about this issue, they will assure you that you are absolutely right about your claim and that they'll make a report for you to get your compensation of $20. In 90% you will NOT get your compensation even after 3 months. On the other hand, if you'll wright a pm to Customer Support and provide ALL the PrintScreens of the order, messages and tracking info, after 2-3 messages they'll not answer at all or will block your messages to them. The following are the orders, that have a violated agreed processing time by sellers and with no compensation of $20 to the buyer, as should according to DHGate rules: 31940121, 3255814, 31084856 (Invalid Tracking Number - should be compensated with $30), 31001361, 30861451, 1581150071.

9th Feb 2016 - 5 days passed, still no answer.


a fraud/scum online trader, who does not follows it's own rules and treating it's customers with disrespect.

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Resumen del Perfil de la Empresa

  • Frank Alistair Collins logo

EstadÌsticas de la Empresa

  • Queja Contra Frank Alistair Collins
  • Quejas Presentadas: 2
  • Daños Reportados: $1,400.00
Visite el Perfil de la Empresa Completo

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