Amtrak

• 

• Amtrak Summary

  01/16/2013.
  On 01/16/2013 at 10:10AM PST I dialed (800) 872-7245 to contact Amtrak. Charlotte answered my call initially and I fully informed her of Amtrak's public profile on Scambook along with the current unresolved customer complaint. Charlotte escalated my call to a customer relations supervisor named Brandi. I fully informed Brandi of all of the previous information I shared with Charlotte. Brandi did not seem to really care about the posted complaint and stated she was unable to do anything. Brandi did state I could mail a letter to Amtrak's corporate office and I might receive a response from Amtrak via mail in about 8 - 10 weeks. I stated to Brandi that I was not looking for an answer directly but I was hoping to connect Amtrak to the compliant so that they may reach out to the consumer directly via Scambook in hopes of offering resolution.

  Information about Amtrak was first submitted to Scambook on Nov 27, 2014. Since then the page has accumulated 2 consumer complaints. On average users reported $129.00 of damages. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Jan 16, 2013.

• Company Information

• Dirección:
  • 60 Massachusetts Avenue.
  • DC WA 20002
• Website:http://www.amtrak.com/home
• Phone:(800) 872-7245, (800) 331-0008, (202) 906-4461
• Correo Electrónico:
  • [email protected]
  • [email protected]
• Additional Employees:
  • Stevan Lebo Admin
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