UniBlue
Queja 10078 Detalles
- Fecha cuando ocurrió 08/05/2013
- Daños Reportados: $29.95
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Unauthorised credit card charge months after trying the "free" registry checker luckily checked my current account as I don't always, Now I need to go into the bank and check my other statements to see if it has been charged any other month(s)
- Stanley1961 SBID #N/A
- Publicado 08/09/2013
Comentarios
- Uniblue SBID #N/A
- Publicado 09/29/2013
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Hi Stanley,
I am sorry about this inconvenience. It sounds like your credit card was re-charged because your one year subscription for your product updates/upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied we notify our clients several times by email. I regret that you missed our notifications.
We require further information to locate your order details and confirm the above. We can then solve this for you as soon as possible. Could you kindly submit a refund request here. http://www.uniblue.com/support/chargedispute/
Thank you.
Keith, Customer Relations Team
Uniblue - http://www.uniblue.com/
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