USG United Services Group
Queja 101515 Detalles

Pretty much identical to all other reports... got a call from Anthony Flores of USG. telling me he could assist me in modifying my loan and get me a 2% fixed rate. He already had all my information, bank etc... I did check out their website before I started sending them info... I should have done a lot more searching!! I sent them everything...I worked with Anthony Flores McKenzie Phillips and Charlie Toldeo. My first Cashiers Check was sent on 12/01/2011, the second was sent on 01/03/12. Shortly after they received my second payment I spoke with McKenzie Phillips. She said everything was going well... I faxed several documents to McKenzie on Jan 9, 2012 ,I received a confirmatin of her receiving the documents and that they would be forwarded to their Processing Department and that the final review would take between 7-10 business days. I talked to her one time after that and then NO response from anyone. I then got an email from Greg Paramore onon Feb 6, 2012, that stated "case file reference above has been assigned under contract to be serviced by Advanced Loan Processing." I could not get in touch with Greg Paramore.. I then was notified fromDevon Clarke om Mrch 1, 2012, that Greg was no longer with their company, but that Charlie Toledo from USG was working with them... there was no correspondence and thn on Feb 20, 2012, Charlie Toldedo sent me a 1st Lien Third party authorization to sign. I unfortunately signed and sent it on March 2, and on March 3, I sent a cancellation of authorization. I then notified my bank about cancellation of third party authorization and not to give any information to anyone. I also reported this fraud to the San Diego FBI 858-565-1255.

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MacKenzie Phillips, Anthony Flores, Charlie Toledo