Secure Med Group
Queja 103807 Detalles

My daughter found that $448.74 had been taken from my checking account on 4/11/12. I called my credit union and they told me that it was taken by Club Billing Services and gave me an 800 number. I called that number and the woman that answered said that I had authorized the charge when they called me on April 5 about a club membership where I would get discounts on eye care and prescription drugs. I did not get such a call nor authorize them to take that money out of my account. They said that they would return the money in 21 working days. My income is very limited and I need it, so my daughter called and told them that. They said that they could get it back to me in 7-10 days if I sent a copy of a statement that showed that the amount had been taken out, when and that day's date, along with my name and phone number. My daughter had the credit union send that information to a fax number that they had given her. She also went online and downloaded a form from the Minnesota Attorney General's office to file a complaint. That was sent in on April 17.