Herbal Remedies
Queja 10481 Detalles
- Fecha cuando ocurrió 06/27/2013
- Daños Reportados: $72.95
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
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Ordered a product from Herbal Remedies.com. The item was not in stock. They billed my credit card on 6/27/2011. The ship date changes every two days, it has been 7 weeks. I tried calling them but the number they list is only for new orders, the person that answers cannot address existing order issues. Their website states to email them and they will respond in 1 or 2 days. After 6 emails, I still have not heard from them. I found out that if you dial #100 after dialing the toll free number you can talk to someone but everytime I dial that extension I get a recording stating that line is busy and to call back and then it hangs up.
Comentarios
- Chris SBID #N/A
- Publicado 08/18/2013
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similar situation for me, i found that if you use the internal messaging thing on the website they will respond but it's no more helpful. they continually tell me they will refund my money but say it will take longer because they have to do it "manually." they always say it will take 1-2 days but it's been 3 months. i have made inquiries with the attorney general's office but you can imagine what a low priority this is.
https://herbalremedies.us.com/help/create_ticket.cfm?rid=3&faq_id=14 -
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- Paulpeters SBID #8e988c1b4d
- Publicado 08/07/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
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