AutoKitShop.ws
Queja 105763 Detalles

Saw a charge for $10.05 on my bank account, exact wording was WWW.AUTOKITSHOP.CO 5999. I have never done business with this company. Called the number provided by my bank and was told it was for a car cigarette lighter, which I didn't purchase nor do I need a car cigarette lighter. I cancelled the card and ordered a new one. I was told on that day, 4/23/12 that they would reverse the charges and send email confirmation. The email that they say is my husbands is not his, nor did they spell his last name correctly. Our home address however was correct. Scary stuff. Waiting on the refund but here is the email I was sent

Dear Sir/Madam,

Thank you for contacting AutoKitShop Customer Support Service. We checked our files and we have located the transaction you've inquired about in our system, please find the information regarding this purchase below:

Invoice # 1277811218030012

Items Ordered:
1 x Car cigarette lighter x 10.05 (USD)

Amount: 10.05 (USD)
Transaction Date and Time: 2012-04-19 12:29:13

Payment Information
Card Type:
Card Number: XXXXXXXX
Expiration Date: 04/14
Total Amount: USD 10.05

Customer Billing Information
DUSTIN ******

5817 B********
City : E*****
State : IN
Zip : 47715
United States

Ship To:
5817 B********
City : E*****
State : IN
Zip : 47715
United States

Email: d_k*******

As we haven't received a confirmation of the order yet, it has not been dispatched. As you do not recognize this purchase and in view of the fact that this order has not been confirmed we canceled the transaction and the amount of 10.05 USD will be credited back to your account within 2-3 business days.

We apologize for any inconvenience.

Best regards,

AutoKitShop Customer Support Service
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