Card Services
Queja 106852 Detalles

  • Fecha cuando ocurrió 04/27/2014
  • Daños Reportados: $0.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was called from a company who my caller id was from New York (1-212-776-6551). They said they could lower all of my credit card interest rates to 6%. So they took all of the information about my VISA, American Express, and Master Cards. After I gave them the #'s and expiration dates, Robin Matthews asked for the code on the back of the card. I asked why he needed that if I was going to have to speak to a verification person. He began to speak harsh about me questioning his inquiry. But I still didn't give him that info. I had also given him my date of birth. When I spoke to the third person in the chain, whose name was Cliff, I told him that I would call him back because I had something to do. He told me to call Robin Mathews back, in which I did, at 1-941-312-2236. When he answered the phone, I told him to give me the name of his company so that I could do some research on the company before I paid them a one time fee of 780.00. He then began to get defensive, telling me to let him talk and question why I wouldn't take advantage of saving 250.00 per month in interest with my credit cards. Anyway, the conversation got so heated, I hung up the phone. I next called the New York number (1-212-776-6551) and a recording came on stating "the number you've dialed is not in service". In about 3 minutes, the phone rang with an "unavailable" on the caller i.d. It was Robin Mathews, and he was very angry. He said since I did not take advantage of their offer to lower my credit score he was going to make sure my scores were increased to 29.9 percent and hung up the phone. I have since cancelled all of my credit cards, and put a freeze on my credit through Transunion. Such a waist of my time. Please help!!!!!!!!!!!!

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Comentarios

  • Bob
  • Bob SBID #80d8fed4eb
  • Publicado 08/31/2014
  • I tied them up for 13 minutes while letting them think I was interested; let them talk, tell then I'm going to get my card, put the phone down for a few minutes, ask them to hold on for a moment longer, anything to waste their time. She finally asked what I was doing? I told her that I was wasting her time because they were ignoring the do-not-call list. I told them that I'd do it again if given the opportunity.

    The CallerID showed 745-886-6642 but she said that she could be reached at 941-312-2236 and her extension was 8012.

    I called them back and took over 10 minutes of a supervisor's time while I was "getting my credit cards." There is conversation in the background in another language but I could not figure out which one.
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Resumen del Perfil de la Empresa

  • Card Services logo

EstadÌsticas de la Empresa

  • Queja Contra Card Services
  • Quejas Presentadas: 9
  • Daños Reportados: $16,500.00
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