happybidday
Queja 109568 Detalles
- Fecha cuando ocurrió 05/03/2014
- Daños Reportados: $13.30
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Not sure how to categorize this except fraud. Here is my complaint sent directly to happybiday -
"I want to express my profound outrage at HBD for the erratic handling of my last auction - constant hangups, "PAUSE" notations, and after I did my very best to figure it all out, awarding a win to someone while the PAUSE was frozen on my screen - nothing I could do could get through. This process is flat out FRAUDULENT and SHAME ON YOU FOR CHEATING, yes CHEATING, CHEATING, CHEATING , CHEATING MYSELF AND EVERYONE else involved in this auction. I pay for my bids and am near taking legal action due to your incompetent handling of this auction - and this is by no means the first time this craziness has occurred on your site."
This site is becoming famous for simply freezing in place, and when it unfreezes, even for an auction that has lasted for hours, bidders find that during the freeze, someone has just then miraculously "won". This has occurred repeatedly during the last few months that I have been a participant of this site, and clearly constitutes a fraud against innocent clients.
- JacksTeam SBID #689a136684
- Publicado 05/03/2014
Comentarios
- Rick SBID #7d692ec219
- Publicado 09/10/2014
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Hi JacksTeam,
We're sorry that you experienced technical difficulties while using HappyBidDay. We're also sorry to hear that you perceive this as ‘cheating’ on our end. We certainly do not benefit from technical difficulties whether they are on our end or are related to our customers' internet connections.
Due to the nature of the online auction business, we take these concerns very seriously. You comment regarding HappyBidDay being 'famous' for freezing is concerning as well because our engineers monitor the site around the clock to ensure that it is performing properly. We take pride in the fact that outages on the website are extremely rare.
Thank you for your concern and please contact customer service if you feel that you experience any further issues.
Regards,
Rick M
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