NutraScience
Queja 113823 Detalles
- Fecha cuando ocurrió 05/09/2014
- Daños Reportados: $75.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered what I though (as advertised on their web page) a free trial. I gave them me debit card details for the postage of £2.39. There was no mention that I was subscribing to a monthly subscription, and if I did not want this I had to unsubscribe within 14 days.
I then received the item within 2 days. 14 day to the date of my order I noticed that £75 had come out of my bank account.
I have been in touch with my bank who have put a block on Nutrascience, but say they cannot claim the £75 back.
I emailed Nutrascience and received a reply saying I did not cancel my subscription so they would not refund the £75. It was never made clear that I was subscribing to any subscription. And if they have taken the £75 where was the Free Trial I was susposed to have received.
Can you tell me where to go from here.... ?
Maureen
- Maureen1 SBID #bff724650e
- Publicado 05/14/2014
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