Verizon.com
Queja 11434 Detalles
- Fecha cuando ocurrió 08/13/2013
- Daños Reportados: $4,786.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Contracted Verizon HOTSPOT on recommendation of Verizon for trip to Italy 5/12 - 6/1. Signed up for additional email capacity for $100 for 70MB. Turned on HOTSPOT on 5/14. Immediately got a warning of overage usage for $50 on 5/15. Called Verizon USA and told not to worry, no usage showing. Two days later got a warning for $2200 overage. Called again - told same thing. Don't worry. Have Verizon reference number of call and witnesses. Got back on 6/2. Tried using my phone and transfered to financial. Informed of total overage charges on $4786 USD's. Refusing to pay. Forced to change to AT&T. Ingoing dispute. Server is AOL. requesting usage report which shows 13MB total usage. Only answered email - no voluntary downloads. Contacted Verizon executive offices. Offered to credit acct 50%. Then retracted offer when I refused to pay and charges
- Anonymous SBID #N/A
- Publicado 08/13/2013
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