PLBWR
Queja 115725 Detalles

When I logged in to check the balance in my checking account this morning (I am disabled/homebound, and do all of my banking on line), I saw this entry:

05/17/2012 PAYMENT TO MONEY TOOL BOX-8884853158 $29.95

I tried calling the number displayed and when it rang, I was placed on hold. After an hour, I hung up the phone. I called my bank and they recommended I close my checking account. I had been informed already a few weeks ago by the IRS that I was apparently the victim of identity theft).

This is getting ridiculous. I know $29.95 doesn't sound like a huge amount, but it was enough to stop my bank from paying out on a check I had written to the grocery store, and cause a $35 overdraft fee. The bank is cancelling the fee, thankfully, but who knows if I'll ever get the money back. And now I have lost the privilege of cashing checks at this grocery store for up to 90 days.