DermaPure
Queja 115865 Detalles
- Fecha cuando ocurrió 05/18/2014
- Daños Reportados: $89.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I tried to order the dermapure and kollagen intensiv duo trial order. They are ordered separately, however. The kollagen order went through. I couldn't get the dermapure order to complete after many attempts. Finally I gave up on the dermapure and called kollagen to cancel their product. The number on the website is bogus. I now felt the whole thing was a scam. I called my credit card company who couldn't help until the charges posted. I finally located another number for kollagen and they cancelled the order. All of this happened within an hour of placing the Kollogen order. I received a full refund from kollagen. Then I received a package from an unknown vendor which I marked "refused" and returned through the same shipper. I just found today a charge for $4.95 and $89.95 from dermapure. I called dermapure.I found out the package I received and refused was the dermapure product. After much go around, the dermapure representative refused to reverse the charges. I called my credit card company who found that dermapure order had gone through for 4.95 and subsequently reversed a week later. (Proof the account was in fact cancelled.How come the dermapure rep didn't see the credit and tell me that?) My credit card company is refusing to pay the charge of $89.95 to dermapure as "under dispute", and has credited my account. Go Chase!
- lisa SBID #a6dcac473c
- Publicado 05/18/2014
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- Queja Contra DermaPure
- Quejas Presentadas: 401
- Daños Reportados: $59,315.24
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.