NetCash
Queja 117332 Detalles

  • Fecha cuando ocurrió 05/13/2014
  • Daños Reportados: $9.95
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

When I attempted to cancel the 2-day (@ $1) trial, they offered to extend the "membership" another month for a reduced fee of $9.95 (down from the usual $29 or so). But I could never access that website. Fully four extended "live chat" interchanges with their customer service over several days only got me: (a) that site is being worked on a present, (b) use an alternate website, (c) use multiple other websites with same member info, (d) at that end my username and password gave them access... but NOT available by me; and (e) they would cancel my current subscription at the end of the month... during which I have never once been able to access the website or any of the others they offered. So they have taken the money, will not credit/return it, sayh I should be able to access, but I have not been able to. The fourth customer service disconnected after I had described in great detail via a series of messages what the recurring problem was. Some "customer service" indeed! What a lousy operation.

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra NetCash
  • Quejas Presentadas: 16
  • Daños Reportados: $2,730.10
Visite el Perfil de la Empresa Completo

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