Mission Latina
Queja 11930 Detalles

We signed a contract with company to help us with a modification on the mortage. After 5 months they informed us, that nothing could be done! We understand, that nothing was guarntee. If the contract, there is a clause that states: After efforts with lender does not offer a modification, client(us) will receive a refund of the amount paid in excess of 75% of the total modification fee. Client acknowledges that modification can take 1 to 6 months of work or more". We paid a total of $2700. So now that we have asked to get our refund, they first denied it totally. But after I spoke to them and quoted what was on the contract, they sent us a letter, notifing us that we were only intitle to $675. I have spoken to Ron, the owner, and he is closed minded on the situation, to the point he told me today, that he didn't care if I took him to court. Please help! You have no idea the trouble we went through, to get the money, and then come to this! Thanks