PreferGuestResorts bestvacationsever.com
Queja 124039 Detalles

  • Fecha cuando ocurrió 06/11/2014
  • Daños Reportados: $66.00
  • !

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International boundaries

I was offered a discount of $3000 (only after a long long speech i was told i had to pay and attend some 90min speeches in each hotel) on a package to Orlando, Daytona, Bahamas and Costa Rica,
it looked a good offer, everyone was really nice (i'm talking about the PGR vacations www.bestvacationsever.com) but of my 2 cards they could just acept one, they acepted my
british card and said to have made a payment of $250 that would have been around £150 but
so i'd have to pay an extra $648, well after that i checked my internet banking and comes out i've
only been charged what i had in that card, that wasn't enough, just £66. it looked weird to me,
specially after i saw reviews about them, saying it was just scam.
But after that we were told to have on a quimiotherapy treatment, so i called to kindly ask for a refund
(specially having in mind that it shouldn't be such a big deal, because it's not such a big amount)
well i was treated rudely and told they would give me a delay of payment (i' m still supposed to pay the rest of the money) and traveling of 2 years and a half from now. i said it was kind but we weren't in the
mood of thinking about vacations, we just wanted our money back, well very rudely again they said it was not possible because of their policy. And when nicely confronted saying it'd be a really bad feedback,
they just said "my apologies" not only not even in a polite way but also didn't hear sincere. =(

Update: 06/11/2012

at the end they charged me $250

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EstadÌsticas de la Empresa

  • Queja Contra Best Vacations Ever
  • Quejas Presentadas: 85
  • Daños Reportados: $79,138.85
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