Capital Advance, LLC
Queja 124426 Detalles

This company did the same thing to me. They stole my information from another website, I did look into a payday loan but never got one and then a week or so later I saw a 'check' written to 'Capital Advance Capital Payday' for $30 stating that no signature was required because I authorized this transaction, which of course I did not. I have called the company 5 times now over the last month and even received an email from them stating that my 'refund' would be processed within 5 business days. This has not happened. Every time I call back they tell me it will be 5 more days.

On my last phone call I spoke to an alleged manager named Travis Cross who assured me my money would be returned. His number is 866-766-1710 ex 305. I asked him to send me an email so I had it in writing from him that my money was going to be returned. He told me that he was unable to send an email. I explained that I had already received one email from their company, why can't they send another? He had no explanation other than, 'I cannot send an email, but I can record the conversation and send that to you'. Okay then, how are you going to send me the recording?? He didn't know. I'm going to call back tomorrow, file a complaint with the Better Business Bureau and file a chargeback with my bank so they can take care of it for me.

I know it's only $30, but it's the principal of the matter. What they did is theft & now they are lying about returning what they stole- not okay in my book. Best of luck to the rest of you. I hope everyone calls Travis Cross over and over until we all get our money back. :)