ImmigrationDirect
Queja 125385 Detalles
- Fecha cuando ocurrió 05/24/2014
- Daños Reportados: $199.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was searching for USCIS Form I 130 in the internet when immigration direct poped out so Iwent in the site thinking its from the government because the site and logo are deceiving. Before I started the application they were asking for the payment so I thought it is for the payment for the application so I typed in my info. When I finished, they had me print it and says to mail it and enclose a money order of $480. So I was surprise I thought it was an online application and the payment was the $199 I paid initially. So I called them to cancel whatever application I had because I dont want to pay almost $ 200 for nothing. The form suppose to be for free I only to pay for the application but the operator says it's not refundable. Can you help me i this?
- Marichu SBID #7d624aedb7
- Publicado 06/13/2014
Comentarios
- ImmigrationDirect SBID #defc74906e
- Publicado 07/20/2014
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We always regret to hear when customers are not fully satisfied with our service. We stand behind our refund policy and in many cases, we give a full refund to users or customers who aren't satisfied with our service.
We are sorry that your employee was confused and believed that she was on the government site, as we clearly state on every page of our website that we are not affiliated with the U.S. government and that our fees are in addition to any fees charged by the USCIS.
We have built a user-friendly system that guides people through various USCIS application processes, step-by-step and mistake free. Many lawyers charge between $750-$1,500 for helping individuals with their Family Petition application; we only charge $199 and allow users to take advantage of our customer service support via email 24/7 and phone support M-F 6am-6pm PST.
Call or email us if you have any issues with our service, we are here to help.
Regards,
Customer Support Team
[email protected]
(415) 375-3145
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.