AvanQuest
Queja 125658 Detalles
- Fecha cuando ocurrió 06/13/2014
- Daños Reportados: $51.93
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Tried to purchase pc cleanup with Avanquest. The price showed $29.99. When I received a confirmation e-mail the bill for for $51.93 which included the pc cleaner $29.99, a pc cleaner 2 year upgrade certificate $14.95 which I did not order and $6.99 for extended download service; again not ordered. When I called the 888-846-9563 I talked to someone maybe from India (phone line was crackled) and gave the order # to him to cancel the order. He did not act like he knew what I was talking about. When I called back that afternoon, the phone line was empty and then a busy signal.
- fccstuttgart SBID #26511e3f18
- Publicado 06/14/2014
Comentarios
- Avanquest-Support SBID #848b9043be
- Publicado 10/04/2014
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Hello,
I'm sorry to hear your purchase did not go as smoothly as intended.
To rectify the problem, please contact [email protected] with your purchase information and we will be more than happy to provide you with a refund.
Best regards,
Avanquest Support
[email protected]
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