JustFab.com
Queja 126115 Detalles
- Fecha cuando ocurrió 06/01/2014
- Daños Reportados: $39.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for this sight and bought 1 pair of boots.
The next month they charged "credited" my account another $39.95.
When I called to get refunded, The phone connection was awful and I could only hear bits and pieces of what the girl was saying. They gave me the refund.
I immedietly went to their website to look for information on how to cancel my account with them, and could find zero information on how to.
It did say though "Questions? call or email us." I emailed them with the question "How do I cancel my account?" and never recieved an answer.
The following month I was charged again. I called to get another refund and to cancel my account and was told that they could not refund me twice. Totally ridiculous and unethical way to run a business. Steer Clear!
- Josie SBID #81d865ccb2
- Publicado 06/15/2014
Comentarios
- erinvd SBID #6bfd20d838
- Publicado 06/18/2014
- Just Fab clearly states in an email you should recieve every month that you can skip a charge of $39.95 by going to your boutique on their website. It is not their fault that you do not read the informative emails they sent you.
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