HotBookSale.com
Queja 128630 Detalles
- Fecha cuando ocurrió 07/31/2013
- Daños Reportados: $219.45
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was on Amazon's website looking for a book & hotbooksale.com offered that book at a discounted price of $11.05 on July 24 2011.
I only noticed a monthly charge on my account today ( 6/21/2012) for $19.95 every end of month since July 31st, totaling $219.45. It was under bbv hotbooksale
I looked up the name & found their site & called up to be told that I had purchased a monthly membership at the time of purchasing a book from them for $11.05!
I disputed that & they agreed to refund 2 months. After insisting on reaching a higher level customer relations adviser, they agreed to refund 3 months & to cancel my membership (which I never authorized). I probably spent close to an hour & was hung up on twice & made a total of 4 calls to them.
I also called American Express to file a dispute claim.
When I looked for this companies website, I saw numerous other complaints by others who have been scammed in the same way by this company.
- Andalucia SBID #b70d8db8fd
- Publicado 06/21/2014
Comentarios
- BBV-supportteam SBID #cf25ee06c8
- Publicado 06/25/2014
- This comment has been deleted by the Moderator for Terms and Conditions.
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