TrialPay
Queja 129817 Detalles
- Fecha cuando ocurrió 06/01/2014
- Daños Reportados: $66.93
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered and paid for two items being:AVG pc tune-up 2012 cost au$36.04
AVG Anti-Virus 2012 cost au$30.89
the money has been taken out of my mastercard and yet I never received the goods or activation codes. I need the latter to make the programs fuction
- vangent6 SBID #7b0d194e00
- Publicado 06/24/2014
Comentarios
- Stradivarius SBID #0c9354811c
- Publicado 07/25/2014
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Happened to me too. I emailed them and got my codes very quickly. This happens if you buy software directly, so this is not TrialPay's fault. This is online transactions my friend.
But as I said, you get what you deserve if you contact them. -
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- TrialPaySupport SBID #0a51e0164e
- Publicado 07/25/2014
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I apologize for the inconvenience you've experienced.
There are occasional system glitches where an access code does not get distributed after payment, or gets sent to an alternate email address. Please be sure to check any other email domains you may have used or your spam/junk folders for this registration email. If you are still having difficulty please contact our support team directly at tlpy.co- with your order number and the URL to this post so we will better be able to assist you.
Again, I apologize for the inconvience.
Regards,
Amanda Chester
TrialPay Customer Support -
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