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Queja 130098 Detalles

  • Fecha cuando ocurrió 06/13/2014
  • Daños Reportados: $450.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

we received a fax at work stating it is from HR DEPT. and it is regarding employee travel program. Our company would usually get us discounts so i never thought it would be a scam. So when i got home from night shift, I gave the number a call and i spoke with Jean SIns he said that his employee # is 17609 and his direct extension is #308. He sounds convincing and so i gave my credit card for $175/person and $100 booking fee for my husband and myself total of $450. for 6 days and 5 nights. I told him i want to travel 7/17/12 and he said no worries he would upgrade me to oceanfront for free. He will get a hold of me as soon as an agent is assigned to me. He said that the payment is needed as part of the promo. When i asked him i need the name of the hotel where we can stay he said that the agent will call me as soon as possible but he needs to have me talk to a recorded conversation to authorize my purchase and i have to sign the document and as soon as they receive it the booking process with the agent assigned will take place. I received the email and signed it and i received a receipt. it says call customer service at 1877-764-9967 or via email at [email protected] to begin reservation process so i called them again. I spoke to Josh,Jasmin and end up with Jean Sins again and he told me i have to wait until 72 hours to have an agent assigned to me.I asked the name of their company and jasmin said it is vacation booking.So i started doubting the process. As soon as i get to work i asked my co worker and they said it is a scam, i called CHASE on 7/18 and have my credit card changed. As soon as our Human resource opened i asked them about the faxed document and they said it is not from them. I rushed home, i called chase and reported dispute.I called Jean Sins again and told him i have a feeling it is a scam, and i asked the name of their company again and so he said it is corporate travel and their website is corporatetravelnet.com so i went to check their website and there is no business address or whatsoever. Thank God my bank chase have good customer service wherein they assisted me to dispute. On 6/18 i received a voicemail and she said i need to call 1877 764 9967 regarding my reservation and so i called that number and it sounded like someone is answering and but voices are breaking up so i called from diff phone and it sounded the same. The following day, i received another voicemail and she said " im returning your call and you have to call me back" are you kidding me? how did she know i tried calling her i didnt even left a message. and of course i sent them a message on the email address and i never get a response.NOW I am hoping that my bank can really help me on this and this complaint will be heard so these people can get liable of what they do.FRUSTRATING!

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EstadÌsticas de la Empresa

  • Queja Contra HelpDesk1.Info
  • Quejas Presentadas: 33
  • Daños Reportados: $20,935.48
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