AuraVie.com
Queja 132789 Detalles

  • Fecha cuando ocurrió 07/08/2014
  • Daños Reportados: $97.88

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I just received a charge on my Discover of $97.88 from AuraVie for a product I did not order or receive. I bought a free sample kit for the sole price of postage which cost me $4.95. I received the free sample. I was told when I complained about the new charge that I should have called their 800 number and cancel my account. When I called their 800 number, the recording said that I would receive "no further charges" but they were keeping the $97.88 charged on June 15, 2012 because I did not call and cancel the account that they opened for me and did not give me any advice that this was happening to me. Apparently, they opened an account for me which cost $97.88 per month with no products forthcoming or ordered by me except for the "free" samples. I found no small print instructions in the sample kit AuraVie sent me. I contacted Discover Card investigative services and they gave me a temporary credit for the suspected fraudulent charge. They are investigating this as a fraud.

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra AuraVie.com
  • Quejas Presentadas: 775
  • Daños Reportados: $86,077.67
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