Ziinga.com
Queja 134365 Detalles
- Fecha cuando ocurrió 07/12/2014
- Daños Reportados: $0.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I made the stupid mistake of thinking i could get my cousin a nice present for her 18th.... little did i know!! when i won the bid it asked for a payment the camera, postal, and a free 7 days membership i tried at this stage to click on terms and conditions and FAQs on the right of the page every time i did this a new payment page would open, so i tried the chat box the same thing happened i ended up with 7 tabs with requested payment. So i paid unfortunately as i did this i noticed it requested a printed copy of my card back and front, and proof of address then i had an uneasy feeling, so i opened the chat box which was now enabled as i had paid! and asked about subscriptions and fees the girl in the chat box sent me something that says £59.99 monthly. as i am a student i am on a tight budget so i phoned because i thought at least i could speak with someone and reason, the first one i couldn't hear at all, so i hung up and tried again to be told that i couldn't opt out of within the 7 days free trail that i was signed up because i had paid, and if i didn't want to pay the monthly fee i would have to pay a £35 cancellation fee. I asked the girl on the phone to cancel it just, which at this stage she said they couldn't, and she would email the links. I watched my emails as she said she had sent them nothing came in she said recheck in an hour, still nothing. I tried the chat again she said she resent them, which i am still waiting to receive, they also advised me to check my junk mail it seems Hotmail are well aware of this ziinga crowd. So I read a few reviews and took the option to cancel my card but i am afraid in case they can still access my bank account and take out the money i suppose it is simply a waiting and hoping game that they cant. I hope this helps some people, the minute u realise they have taken money out just cancel your card or your account! In future i will only pay via paypal.
- Nicole02 SBID #f57139d1ca
- Publicado 07/12/2014
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