ClickSure
Queja 135842 Detalles
- Fecha cuando ocurrió 07/13/2014
- Daños Reportados: $150.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
There was a product purchased and my credit card was billed 3 times. I did not receive any email for the product so I assumed the there was no charge. Checked my statement and there are 3 charges from Clicksure. I emailed them the information and I get form response to provide information from email. I email them back several time the above explanation along with the information on my bank statement and they kept insisting they cannot help me. I contacted the company I purchased the product from and got the same form response. I have 3 charges from Clicksure yet they will not acknowledge that they charged my account.
- dee10 SBID #46fb04b9f5
- Publicado 07/16/2014
Comentarios
- ClickSure SBID #1598c51598
- Publicado 07/21/2014
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Hello.
My name is Matthew Wilson and I work for ClickSure. I am sorry to hear you have experienced such problems with our company. Please can you contact us via email to [email protected]. You can mark the email for my attention (Matthew Wilson) and I can assure you that I will assist you in any way that I can.
Looking forward to hearing from you.
Matthew Wilson
ClickSure Support. -
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- dee10 SBID #46fb04b9f5
- Publicado 07/22/2014
- I sent an email to Matthew Wilson to [email protected] as indicated and got the standard response again. I forward the email showing the response showing that I was refunded for one of charges and got the standard response with #Ticket ID: HPT-403-21995 closed. emailed Ben Carberry in referenced to this and yet to get a response.
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