TrialPay
Queja 138942 Detalles
- Fecha cuando ocurrió 07/25/2014
- Daños Reportados: $9.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was checking over my bank account and noticed 3.00 a month charges since may 2012 contacted my bank because this was not authorized they had told me this company is under investigation and advised me to cancel my card and my husbands because our account will keep being compromised if we don't.they are also joining in on having them investigated..shame on you...they are checking my account over good...
- Anonymous SBID #03aa4a4334
- Publicado 07/25/2014
Comentarios
- Stradivarius SBID #0c9354811c
- Publicado 07/25/2014
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What does TrialPay have to do with your bank account? TrialPay does not charge you for using their service. I think you are confused.
I have no bad experience with TrialPay so far and such posts are really uncalled for. -
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- TrialPaySupport SBID #0a51e0164e
- Publicado 07/25/2014
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I apologize for the inconvenience you've experienced. TrialPay acts as a transactional advertising resource and direct payment processor and does not collect any monthly fees In order to best assist you with the concern you raise here we will need you to email our payments team directly by visiting our payments support site: tlpy.co. We are requesting that you contact us via the link mentioned to ensure that your personal details are secure and not displayed on a public forum.
It will help us expedite your concern if you provide the following information when you submit the support form:
1) Name as it appears on your card.
2) *Only* the last 4 digits of the credit card used and Credit/ Debit
Card type e.g. Visa, Master Card, Amex
3) The charge description for the charges in question as seen on your
bank statement. Please Note: TrialPay charges have as "tlpy.co" as part of this line item description.
4) Date and amount deducted of the first transaction and date range if available.
With this information we will be able to look at your card activity within our system and help answer any questions regarding the nature of the unauthorized charges.
Regards,
TrialPay Support -
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- Quejas Presentadas: 93
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