CHASE BANK (CONTINUED)
Queja 139775 Detalles

THIS IS A FOLLOW UP OF A CASE YOU HAVE ON FILE.
YOU FORWARDED ME A FORM "REQUEST FOR TRANSFER OF ASSETS OR DIRECT ROLLOVER" TO END MY ORIGINAL REQUEST FOR HELP.

THIS FORM REVEALED: AMERICAN FUNDS MADE A DISTRIBUTION FROM CHASE INVESTMENT TO ME.

I TRACED THE CHECKS THAT AMERICAN FUNDS HAD SUPPOSEDLY DISTRIBUTED TO ME.

THE CHECKS REVEALED THAT CHASE HAD DEPOSITED THESE FUNDS IN AN ACCOUNT WITH WELLS FARGO.

ACCORDING TO THE ACCOUNT NUMBER ON THE BACK OF THE CHECKS WELLS FARGO AND ACCOUNT NUMBER ON THESE CHECKS HAS MONEY IN A GROUP ACCOUNT (I HAVE THE ACCOUNT NUMBER ON THE BACK OF THE CHECKS) THAT ONLY CHASE BANK HAS ACCESS TO.

ACCORDING TO WELLS FARGO THE MONIES THAT THEY HAVE FOR ME IS IN A GROUP ACCOUNT THAT ONLY CHASE HAS ACCESS TO.

THE TRAIL IS SO MUDDIED THAT EACH BANK SENDS ME BACK TO THE OTHER BANK. IT IS A CYCLE, IMAGINE MY FRUSTRATION.

I'VE BEEN ON THE PHONE ALL MORNING AND AM JUST WHERE I STARTED. WELLS FARGO ADMITS WITH THE ACCOUNT NUMBER I GAVE THEM THEY HAVE MY MONIES BUT ONLY CHASE BANK HAS ACCESS. DOES THAT MAKE SENSE?

YOU HAVE ALL THE INFORMATION YOU SENT ME REGARDING THE DISTRIBUTION OF MY FUNDS.

I SENT FOR THE CANCELLED CHECKS. THEY SHOW MONIES PAYABLE TO ME DEPOSITED WITH WELLS FARGO FOR ME THAT ONLY CHASE HAS ACCESS.

I WILL WAIT TO GET TO THE DASHBOARD SECTION OF THIS COMPLAINT TO GIVE YOU THE ACCOUNT NUMBER AT WELLS FARGO WHERE MY MONEY IS IN THE GROUP ACCOUNT.

ALRUTH TONEY