1and1.com/
Queja 140111 Detalles
- Fecha cuando ocurrió 07/02/2014
- Daños Reportados: $69.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I used their system to create a WEB page. It did not turn out as I wanted so I cancelled it. They call and ask if I want to renew and I said NO.
They renewed it anyway, without telling me, and then turned me over to collection, from a separate company. They are Canadian so you don't have any recourse.
- Anonymous SBID #3e7eab5578
- Publicado 07/28/2014
Comentarios
- 1and1 SBID #9b28bfc71b
- Publicado 09/04/2014
- Hello, I'm sorry to hear that you were not satisfied with the site you created using our service. I am alarmed to hear that you received a call regarding renewal because we do not make phone queries of this nature. All 1&1 services renew automatically unless you request cancellation via our online tool per our Terms & Conditions. As one of the world's largest web hosts, 1&1 has headquarters in many countries including the US, UK, Canada, Germany, France, Spain, Poland, and more. If you are not a resident of Canada, you may have mistakenly contacted the wrong office. Regardless of the branch to which your account was registered, I am happy to assist you and resolve any outstanding issues. Please send me your customer ID and a brief description of your experience (or just reference this post) via an email to [email protected]. - Christine for 1&1
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