SendMeMobile
Queja 142057 Detalles
- Fecha cuando ocurrió 07/10/2014
- Daños Reportados: $9.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My bill from t mobile was $29.97 higher than usual. One of the phones on the account had somehow been signed up with SendMeMobile, along with 2 other scam sites. We contacted t mobile about it and hopefully we will receive credit since nobody signed up for these services. When text messages were received, STOP was replied, but we were still charged. We had already been charged by 2 of the companies for this month. It's ridiculous that companies can do things like this. Needless to say, we had t mobile block third party companies from being able to sign us up for things
- platypus07 SBID #70d5cf0175
- Publicado 08/02/2014
Comentarios
- WhoCaresWeDo SBID #fbd3426023
- Publicado 03/06/2013
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We are sorry to hear about your experience. Please be aware that we at SendMe, Inc. take customer satisfaction very seriously and would like to address any concerns you may have. You may contact 7 days a week at 866.210.1636, so that we can resolve your inquiry; you can also contact our customer service at http://[email protected] or by sending an SMS message with the word ”HELP” to 77899. Keep in mind, we post our toll-free customer service number on our website and include it in SMS messages we send to your cell phone.
Please note we use an industry best practice double opt-in to prevent inadvertent or fraudulent sign-ups. To enroll in our service, a prospective member must first submit their cell phone number on the SendMe sign-up page which clearly explains our terms and conditions including the monthly price of the service and billing to the cell phone. We then send a text message to their cell phone which again discloses the essential membership terms. They then must correctly enter the PIN on our website or reply with a confirmation SMS message from their cell phone to activate the account. The double opt-in process and clear disclosures ensures a high level of consumer protection and satisfaction. If a member wants to cancel the service, they can simply text “stop” to 77899 or call Customer Service or go to http://[email protected].
We hope this addresses any concerns you may have; if not please contact us and we’ll take care of your issues.
Sincerely,
Customer Service
SendMe, Inc.
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Send Me Inc Phone Number Complaint 147978 for $9.99
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They're sneaky. I went to a website to receive a free coupon, and they sent me a text message...
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VinFinDin
- Publicado el 08/17/2014
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- Quejas Presentadas: 15
- Daños Reportados: $856.89
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.