Live PC Experts
Queja 143236 Detalles
- Fecha cuando ocurrió 08/03/2014
- Daños Reportados: $99.99
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
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hi i rang what i thought was HP support but it wasnt it was a compnay called live pc experts, i wanted help installing a printer. they asked to come into my computer via remote desktop so i let them in, straight away they told me my laptop was critical and full of viruses which they showed me. they said for the viruses to be taken off i had to pay either £356 for 5 year software cover or £99.99 for one years software cover. i had no choice but to pay £99.99 as i wanted the viruses off, i found it hard to believe that my laptop had viruses as i had only bought it on the 07/09/2012 and it was brand new. i believe that they purposely put the viruses on there so that i would pay the money
Update: 08/10/2012
the company has since contacted me and offered a full refund, they are extremly sorry for the current incident.
i was impressed by how quick they did get intouch with me
- Aimee SBID #a4f3646dd4
- Publicado 08/06/2014
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