HCG Platinum Ltd
Queja 143648 Detalles
- Fecha cuando ocurrió 08/06/2014
- Daños Reportados: $124.94
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I had been on the website to purchase a trial offer for a weight loss program of £4.99 on the 19/07/2012 for which they took my debit card details. On 23/07/2012 they took a payment of £4.99 and then I called/emailed them to ask them why my product hasn't been shipped to me they lied to me saying the product has already been shipped and it was on it's way. On 06/08/2012 they took another payment of £119.95 from my account and when I called back for the refund they declined my request to refund but told me that they would only refund £60 instead as the product was already shipped by royal mail and I had to wait for it.
They gave me an invalid tracking no. and misled me to think that the company is not royal mail but DHL.
These people are scammers and I need my money back :(
- Gonnagetyoufast SBID #75c47e68b4
- Publicado 08/07/2014
Comentarios
- Mark-HCG-Support SBID #353a34a7ae
- Publicado 08/24/2014
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Hi Gonnagetyoufast,
Please accept our apologies for your lost shipment and invalid tracking number.
Please give us a call so that our support agents can resolve this issue.
They’re standing by at 0808 189 9651 or 1800 816 061(IRL), Monday through Friday, from 9:00AM to 6:00PM GMT.
Kind Regards,
Mark Carter
HCG Platinum Support -
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