Retoxor
Queja 144385 Detalles
- Fecha cuando ocurrió 08/08/2014
- Daños Reportados: $179.98
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
We ordered retoxor in April 2012 for the 30 day trial. Later we received the other package & was charged $179.98.I immediately returned it to sender. (as instructed by the company so they could refund our money). They said we would get our refund of $179.98 after waiting the alotted time of 20 days (which went over 20 days)& have yet to see the money back into our checking account. This has been going on since May 2012. They (retoxor) keep telling us that it has been sent to "upper management". I spoke to someone a few minutes ago & she didn't even know the "owner" of the company's name & was unable to give me a direct number besides the 1-800-301-4797 that we've been calling. We are still getting the run around three months later. I also contacted our bank to dispute the charge. Based on our banks investigation they concluded that no error had occurred for the following reason: Merchant provided USPS tracking that showed the order was delivered to our address & that we would need to contact the merchant (retoxor) directly to resolve the issue.
- Charles SBID #070ff3e9d5
- Publicado 08/08/2014
Comentarios
- gina14tony SBID #06f22ded89
- Publicado 08/10/2014
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I have been calling company every thirty min no one could help m finally i got to talk to a supervisior named Amy, she assures me the money would be returned, today i called bank and my money was returned!!!!!
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- PabloChavezJr SBID #0d7a5a329f
- Publicado 08/21/2014
- Hey how did you get your refund cause I have been trying for 3 months now and nothing yet? PLEASE LET ME KNOW!!!!!
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EstadÌsticas de la Empresa
- Queja Contra Retoxor
- Quejas Presentadas: 76
- Daños Reportados: $25,551.84
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