Synerprise Consulting Service Inc
Queja 144895 Detalles

  • Fecha cuando ocurrió 08/09/2014
  • Daños Reportados: $55.00

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The company or person contact no longer exists

International boundaries

I got behind in my bill and my account was placed in collection with Synerpirse Consulting service. I took the initiative to make the payment plan with the company. I authorize the direct payment from account.I never received any paper work fromthe company about the arrangement. After making 11 payments I noticed that my balance is not going down as it is suppose to so I called the rep and asked him to review my account. Rep told me that they are charing $5 transaction fee every month. I was shocked, to find out that 20% of my payment is getting applied as transaction fee. Transaction fee that was never disclosed by rep when I made the payment arrangements. I was paying $5 tranasction fee for $25 monthly payment. Otherwise I could have just simplay chose to make monthy payment by mail using .40 cents stamp. So far they have charged me $55 in transaction fee. As per my understanding they charge the compnaies also. Isn't it double deeping. I have never seen any collection agency charging the customers transaction fee.

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Resumen del Perfil de la Empresa

  • Synerprise Consulting Service Inc logo

EstadÌsticas de la Empresa

  • Queja Contra Synerprise Consulting Service Inc
  • Quejas Presentadas: 4
  • Daños Reportados: $801.15
Visite el Perfil de la Empresa Completo

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