DMA Direct Marketing Association 866-982-6218
Queja 14727 Detalles

This company may be fully legitimate and operating within the law, but they operate in a fashion to entice trusting people who are not as careful as required to absorb the small print pitfalls.

This is offered as a warning to others who may wish to avoid being trapped like a fly on fly paper.

1. Ordered a purported free sample of facial cream for a small shipping charge.
2. One month later noticed they had posted a charge of $97.88 to my credit card.
3. Called their number (866-982-6218) to object to the charge and was told: "Too late to return sample".
4. They did offer to refund $30.00 as a courtesy (not received yet).
5. Told me everything they did was completely legal and approved by the FTC.

I was taken in by the presentation on their web site and thought I would receive a free sample to try and order further product if I liked it. I did not read their extensive Terms and Conditions carefully enough to notice that I would be billed for the sample (a months supply-small as it was) if I didn't cancel within 10 days and would further receive additional shipments unless the account was cancelled.

WARNING: DON'T AGREE TO ANYTHING UNTIL YOU FULLY UNDERSTAND THE TERMS AND CONDITIONS.