Ziinga.com
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i was on ziinga.com at the start of july. were it said you could bid for free, so i bidded on an item and won it.so the site asked for my bank details to pay for the item
, so i done that paid for the item and then when it was asking for address details, it was looking for proof of address and a copy of my passport, so i said to myself this is to much hassle,so i cut my loses and forget about the few pounds that the item cost.so on the 15th of august ziinga.com took £60 out of my account but they tried to take a further £120 out of my account only i did not have money in my account. so when i found this out i went and checked my emails to see if there was any confirmation or anything and there wasn't. so i went back on the website and got a phone number, so i phoned the company and the operator could not understand me and i could not understand him..so i went on the website and emailed there customer enquiries, requesting a refund as it states in there website (Our 100% Money Back Guarantee will provide you a total refund if you claim it by contacting our Customer Service). and i haven't been on ther website from that first night i was on it.they returned my email saying i was in a 3 month contract costing £60 a month and they also said we have cancelled your contract and because of that there is a £35 cancellation fee which we tried to take out of your account and it wasn't successful, if this is not paid we will take a further £60 out.