DealFun.com
Queja 15178 Detalles
- Fecha cuando ocurrió 08/24/2013
- Daños Reportados: $119.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
SAME THING HAPPENED TO ME. I GAVE MY INFORMATION THINKING THAT I WOULD BE ABLE TO VIEW THE ITEMS FOR AUCTION.NEVER DID I GIVE PERMISSION TO DEBT MY ACCOUNT THAT I DIDN'T BID ON OR WIN. POP UPS ALSO CAME UP WHEN I WAS VIEWING THE ITEMS.I WANT A REFUND! THIS SIGHT IS A BIG SCAM!!!!!!!!!!!!! I ALSO E-MAILED DEALFUN.COM TO CALL ME RIGHT AWAY AT MY NUMBER AND THEY NEVER DID.THEY GAVE A NUMBER FOR ME TO CALL WHICH IS 855-701-2091. I CALLED AND THEY SAID THE MONEY IS NOT REFUNDABLE AND THEY GAVE A STREET WITH NO ZIP CODE, ETC SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Anonymous SBID #631a81f89e
- Publicado 08/25/2013
Comentarios
- molly44 SBID #N/A
- Publicado 08/25/2013
- I've had comments apparantly from a customer service agent from Dealfun because i posted on Scambook but i'm suspicious now if that was even genuine?? I'm even more worried now about my personal & credit card details...WHAT A MESS!!!
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- Chris SBID #N/A
- Publicado 08/27/2013
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Hi, I am from the customer service team. Your note is very surprising and we apologize for the inconvenience. We take great pride in our customer service and if you can let me know your username here I can make sure that the situation is resolved to your fullest satisfaction.
I am sure Molly, who has posted above, would be testimonial to the fact that we take great care of our customers, and maybe she can also confirm now that we did not reply "only" because she posted on Scambook :)
Most Sincerely! -
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- molly44 SBID #N/A
- Publicado 08/27/2013
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Hi, yes I will confirm Chris from Deal.fun went to great length's to assure I am now a satisfied customer & even though at times I was frustrated at the situation & wasn't the easiest of listener's, he did come through for me in the end, & as I hadn't contacted customer services in the beginning his only contact with me was through this site, I hope you find this helpful.
yours faithfully
Molly -
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