ImmigrationDirect
Queja 152689 Detalles
- Fecha cuando ocurrió 08/31/2014
- Daños Reportados: $49.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Immigration direct preys on illiterate or newcomers that cannot understand that they are not on a government web site. THEY ARE THEN ASKED TO PAY $49 for a form that is available free from the Canadian government. once you finish filling out the form they then tell you to print it and send it to the government office that it needs to be sent to. This apparently is the service that they are providing. Although it may not be illegal, it does come up first in every google search and therefore fools a lot of unsuspecting people that are being fooled into getting a service that is not really being provided. They also have a disclaimer on their home page that is in a light gray font and hardly noticeable to to mention irrelevant because most people can't read or understand it and think they are on a government website. These people are vultures and should not be allowed to cheat unsuspecting newcomers.
- Anonymous SBID #ed34acc28c
- Publicado 08/31/2014
Comentarios
- ImmigrationDirect SBID #defc74906e
- Publicado 09/25/2014
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We are very sorry to hear about your negative experience on our website. We always regret to hear when customers are not fully satisfied with our service. We stand behind our refund policy and in many cases we give a full refund to users or customers who aren’t satisfied with our service.
It is not our intention for visitors to our website to think that it is the official Canadian Government Immigration website. We clearly state on every page of our website that we are not affiliated with the Canadian Government and that our fees are in addition to any fees charged by the Government.
We have built a user-friendly system that guides people through various immigration form processes, step-by-step and mistake free. Our customers can take advantage of our customer service support via email 24/7 and phone support M-F 6am to 6pm PST.
Call or email us if you have any issues with our service, we are here to help.
Regards,
Customer Support Team
[email protected]
(604) 453-1385
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