KLM
Queja 153113 Detalles

  • Fecha cuando ocurrió 08/06/2014
  • Daños Reportados: $500.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I booked a flight for two people. Unfortunately I could not use the tickets,I could not cancel them either. I had to change the date. The problem is I am allowed to change the date for any time before April 2013. That's the time I cannot travel, I can travel any time from May 2013. Eventually the company agreed on the phone to change the date for May 2013 for extra pay £189.10. I agreed to that. When I got my bill it turned out they charged me £189.10 twice, it means per person. Now they refuse to do anything about it. I am not happy because I pay double price for my tickets. I feel it's not right when they give you completely misleading information on the phone and then pretend it's not their fault. I was duped by KLM.

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra KLM
  • Quejas Presentadas: 2
  • Daños Reportados: $680.00
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