Stopzilla
Queja 154305 Detalles
- Fecha cuando ocurrió 09/03/2014
- Daños Reportados: $59.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My hard drive was attacked and infected with thousands of trojans and I had to get it the hard drive wiped clean costing $59.00 and the loss of 3 days of downloads ranging from music to soft ware, I had a rep from their compnay call me and this is the number she left to call her back 1-877-77-9944, one digit is missing. I do not know who ordered this service I am only trying to cancel it and she said she cannot do it because the bank card number the thief used to establish the account has been closed and the card destroyed. I ask her to cancel the account, however I refuse to pay for an account I didn't set up.
- Anonymous SBID #7c6aecd1fb
- Publicado 09/05/2014
Comentarios
- Alexander SBID #f722acec62
- Publicado 09/11/2014
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Hey there,
I'm really sorry to hear about your issue with our billing department.
I just want to let you know that we do not intend to defraud our customers. If you were charged, it was most likely a mistake. Please call us at 1-877-877-9944 to resolve your issue. -
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.