Festiva Resorts LCC
Queja 154493 Detalles

My family and I were on vacation on 08/13/12 in SC and went on a timeshare type seminar to get free tickets on 08/15/12, long story short, we at first signed up and my fiance wrote a check for 1200.00, after all the paper work was signed by her, we went to lunch and 30 min later I was reading feedback on the company and found out they are a scam. I went immeditaly back to the company and asked for our check back and stated we were not interested. They gave us our check back we gave them all paperwork she signed and we were on our was, on 08/18/12 I checked my bank statment to find out they had electronically taken the money out. Now wwe have tried to contact them and they said a check would be issued and that was 3 weeks ago and still nothing. We ended up closing our accounts and bank cards so they could not take anything else away from us. My bank tried to refund us the money and get it back from this company in which they told them the money was theirs and they were not giving it back. Please help with this, 1200.00 is alot of money for us and this company deserves to be shut down and reported to as many people as possible so this doesnt happen again.
Thank you,
Ryan Toevs