CleverBridge, Inc.
Queja 156420 Detalles

  • Fecha cuando ocurrió 08/24/2014
  • Daños Reportados: $35.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

A subscription paid for a service which does not
exist.This is money taken from an account to provide a computer service which, when asked to
deliver simply asks for more money. The so-called checks are repetitive and clearly to
confuse and rob the users.This must be stopped.

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Comentarios

  • cleverbridge
  • cleverbridge SBID #353a34a7ae
  • Publicado 09/12/2014
  • Dear John,

    Since we do not want to deliver personal information on a public forum, we kindly ask that you contact us directly so that we can provide you with further information regarding your order. We can discuss what the purchase was for, when it occurred, and other measures we can take such as a offering a refund. We have provided our contact information, which includes a phone number and email address below:

    http://www.cleverbridge.com/?scope=cuseco

    Sincerely,
    cleverbridge Customer Support
  • Was this helpful?
  • john
  • john SBID #441e72657c
  • Publicado 09/13/2014
  • Your Website tells me that my subscription has expired. I have an Invoice for £23.74 which was taken from our Acc on 24.08.12.
    After the usual Scan, the alleged errors are not cleared. Instead I am invited to upgrade the programme. This I am not
    prepared to do. If the purchased product will not work please
    refund its cost. I am also unhappy about Scam reports.
  • Was this helpful?
  • cleverbridge
  • cleverbridge SBID #4b76087a08
  • Publicado 09/13/2014
  • Dear John,

    Our e-mail address and phone number are clearly indicated on the site we provided in our first response to your post, which now may be found directly below. Please contact us as soon as possible so we may assist with resolving your inquiry.

    Email: [email protected]
    Phone: +1-866-522-6855
  • Was this helpful?
  • john
  • john SBID #ccbde98478
  • Publicado 09/17/2014
  • Telephoned 0800 8620377 at 1545 on Mon 17 Sept.
    Female responded promising E-mail to explain use of
    purchased program and to attach:-
    a) New code to activate,
    b) Contact E-mail for technical aid.
    Still not sure how to tell whether this program is
    genuine or not.
  • Was this helpful?
  • john
  • john SBID #2ffb985917
  • Publicado 09/18/2014
  • Very helpful Lady at Cleverbridge Customer Support provided
    E-mail with all necessary info. System now works and goes through the motions. I would still like to know how it
    compliments Norton ???
  • Was this helpful?

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Resumen del Perfil de la Empresa

  • CleverBridge, Inc. logo

EstadÌsticas de la Empresa

  • Queja Contra CleverBridge, Inc.
  • Quejas Presentadas: 309
  • Daños Reportados: $178,545.30
Visite el Perfil de la Empresa Completo

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.