NoMoreRack.com
Queja 156445 Detalles
- Fecha cuando ocurrió 08/20/2014
- Daños Reportados: $50.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
i made an order from 6 items for my wife birthday gift and i should recieve all the items by 2-3 weeks, which means one week ago. i did recieved 4 items one of them not the same colour i ordered but that is ok, on august 28 i recived an e mail about last 2 items shipping and they sent the tracking number since then i been trying to track my shippment but always the ups website telling my wrong tracking number. i contact the customer service by e mail. and over the phone over 20 times but they are careless people they do not care they care only to show they can steel your money, then they send me another tracking number through usps and usps telling me that they are only received an electric shipment notification on sep 9, but they did not receive the package yet . and i can not get my money back, and at the same time i trying to find another gift for my wife. it is the worest exp i had ever been in
- Mena SBID #092607c3ed
- Publicado 09/12/2014
Comentarios
- Nomorerack_Customer_Care SBID #491d19c3cd
- Publicado 11/01/2014
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Hi Mena,
We sincerely apologize for the negative experience you had with our site. Customer satisfaction is our number one priority and we want to do whatever we can to make your experience shopping with Nomorerack as perfect as possible.
We are sorry to hear that you have not yet received all of the items that you have ordered. Rest assured that we are more than willing to have this matter immediately settled for you. If you can please email the details of your account to [email protected], we would be more than happy to help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out, and we want to thank you for your continued support. -
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